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Customer Service Manager - Healthcare & Life Science

Brussels City Permanent View Job Description
Our client is seeking a bilingual professional to oversee administrative and customer service operations in a medical equipment setting. This role combines leadership, process optimisation, and client support to ensure smooth office and service workflows.

Added 24/11/2025

  • Lead a dynamic team in a growing healthcare technology environment
  • Enjoy an advancedand professional development in a trusted international company

About Our Client

The employer is a well-established, medium-sized organisation within the life science industry. They are committed to providing high-quality services and fostering a professional work environment.

Job Description

As a Customer Service Manager your responsibilities are:

  • Lead and supervise the customer service team to ensure efficient operations.
  • Optimise office processes and implement automation tools for efficiency
  • Ensure accurate follow-up of procurement, sales, and service procedures
  • Coordinate quotations, orders, and tenders in compliance with company standards
  • Act as a key liaison between internal teams and external stakeholders
  • Contribute to continuous improvement initiatives and digital transformation projects

The Successful Applicant

A successful Customer Service Manager should have:

  • Bachelor's degree or equivalent experience in administration or management
  • Previous experience leading an administrative or customer service team
  • Fluent in Dutch and French; good command of English
  • Strong organisational and prioritisation skills with attention to detail
  • Proficiency in modern IT tools; Excel expertise required, ERP knowledge (SAP) is a plus
  • Collaborative mindset and ability to manage cross-functional interactions

What's on Offer

Our customer offers you:

  • A competitive salary.
  • Comprehensive benefits package.
  • A permanent, full-time position.
  • Opportunities for professional growth and development.



If this opportunity as a Customer Service Manager within the life science industry excites you, we encourage you to apply today!

Contact
Kamar Fares
Quote job ref
JN-112025-6878247

Job summary

Sector
Procurement & Supply Chain
Sub Sector
Customer Service
Industry
Healthcare / Pharmaceutical
Location
Brussels City
Contract Type
Permanent
Consultant name
Kamar Fares
Job Reference
JN-112025-6878247

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.