Customer Service Manager/ Team Leader - Wallonia

International Permanent

Mise à jour le 22/05/2024

  • Wallonie
  • Fast-growing company

À propos de notre client

Our client is a world leader in its sector A fast-growing company looking for a dynamic professional to strengthen its customer service team.

Description du poste

  • Management of a team of 3 customer service officers
  • Entering and processing incoming orders through to tracking deliveries and invoicing
  • Correct and proactive follow-up of customer files for restocking or order management
  • Ensuring that all export formalities run smoothly, as well as liaising with the customs department
  • Receiving visitors and the telephone exchange
  • Centralising information on complaints and consulting colleagues to find solutions
  • Working closely with the various departments in the organisation to ensure delivery of orders to customers

Profil recherché

  • You have experience in team management
  • You already have experience of processing orders, invoicing and managing deliveries.
  • You have a thorough knowledge of Dutch, French and English.
  • You are familiar with Microsoft Office (Outlook, Word, Excel, etc.).
  • You are able to work independently, you are pragmatic and resourceful.
  • You enjoy working in a small team.
  • You are motivated, reliable and stress-resistant
  • You are a pragmatic manager who is close to your teams.

Conditions et Avantages

  • A key role as Customer Service Manager in a fast-growing, market-leading company
  • A pleasant working environment with a dynamic and entrepreneurial spirit
  • An appreciable level of remuneration, in line with the market
Sophie Kersten
Indiquer la référence de l'offre

Résumé du poste

Achats & chaîne d'approvisionnement
Customer Service
Type de contrat
Nom du consultant
Sophie Kersten
Référence de l´offre

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