Freelance - Global IT Operations Manager - JN-022021-2170891

Updated on 24/08/2021

About Our Client

Our client is a market leader company operating in the production sector

Manage and supervise his\her team in the accomplishment of project assignments
Achieve operational excellence in delivery & support of regional IT infrastructure.
Negotiate, manage, and improve outsourcing contracts with external service providers where applicable.
Manage/Supervise the Purchase Order & Requisition.
Manage and improve region IT service delivery & support processes.
Create, justify, and manage the budget of his\her department.
Regional budget responsibility (planning & actual tracking)
Conduct professional regional IT portfolio mgt. & project management.
Delivery of IT infrastructure services with Customer Focus and the IT service management processes.
Ensure that the local IT infrastructure is compliant with the IT policies guidelines and standards

At least 10 years experience in an IT technical support position
At least 5 years of IT Management experience within in a global enterprise
Ability to conduct strategic/tactical IT planning based on business needs.
International cross-culture exposure and ability to communicate effectively at all levels of an organization.
ITIL Certification
Project management experience (Prince or PMP Certification is a plus)
Experience of working with a geographically dispersed multi-cultural team.
Language: English (written & spoken) & French (written & spoken)
Open to travel of up to 25%