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On-site IT Support

Brussels City Permanent View Job Description
We are looking for an On‑Site IT Support Analyst to ensure the smooth functioning of users' IT equipment and resolve technical issues efficiently. The role involves hands‑on troubleshooting, user support, and collaboration with the wider IT organization to maintain a high‑quality technology environment

Added 04/03/2026

  • Position of an On-site IT Support
  • Have visible impact on the organization and the IT department

About Our Client

Our client is a global organization recognised for its international presence and high standards of excellence. Operating across numerous countries, it provides a modern, innovation‑driven environment with a strong commitment to diversity, inclusion, and collaboration across teams.

Job Description

  • Provide hands‑on technical support: install/upgrade software, configure hardware, manage mobile devices, and support video conferencing systems.
  • Own incidents end‑to‑end, escalating when needed and ensuring resolution and follow‑up with users.
  • Conduct troubleshooting using diagnostic tools and maintain accurate documentation of actions taken.
  • Perform preventive maintenance on workstations, printers, and peripherals.
  • Support AV equipment for meetings and webinars, ensuring smooth operation.
  • Contribute to continuous improvements related to the on‑site IT environment.
  • Apply information security guidelines and help users operate within the established ISMS framework



The Successful Applicant

  • Strong experience in IT support with solid knowledge of computer hardware, Windows 11, and Microsoft 365 applications.
  • Used to working within a service desk model under SLAs, managing and resolving support tickets.
  • Experience in collaborative, team‑oriented environments; ability to communicate proficiently in English.
  • Flexible and willing to occasionally work outside regular business hours.
  • Demonstrates analytical thinking, problem‑solving, reliability, integrity, and strong interpersonal skills.
  • French & english speaker.



What's on Offer

  • A permanent full‑time role based in Brussels.
  • The opportunity to join an international, forward‑thinking organization with a high‑performance culture.
  • Exposure to modern technologies, professional development, and collaboration with diverse teams.
  • A stable environment with global processes and strong support for personal growth and inclusion.
  • Full package (additionally company benefits, transport allowance, medical etc.).
Contact
Stevan Brodin
Quote job ref
JN-022026-6949063

Job summary

Sector
Information Technology
Sub Sector
IT Support
Industry
Business Services
Location
Brussels City
Contract Type
Permanent
Consultant name
Stevan Brodin
Job Reference
JN-022026-6949063

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.