Strategic Account Manager - FMCG/Retail big data company

Brussels City Permanent

Updated on 12/05/2022

  • Strategic account management
  • Client relationship manager

About Our Client

The company is a leading provider of big data, predictive analytics and forward-looking insights that help FMCG, retailers and media companies to grow their businesses.

With the largest repository of purchase, media, social, causal and loyalty data, all integrated on an on-demand cloud-based technology platform, the company guides its clients around the world in their quests to remain relentlessly relevant, capture market share, connect with consumers and deliver market-leading growth.

Today they are looking for a Strategic Account Manager to manage the relationship with one of his customer (a big Retailer).

It's a customer's site based position coupled with home office.

Job Description

This role will initially be focused on Belgium and France and is likely to include working at Retailers or FMCG head offices. Therefore having flexibility to travel and the ability to converse proficiently in French and English will be critical to the success of the role.

You will play a critical part in driving 2 pillars of our Global Strategy within the EMEA region:

  1. Client Health - via Account Excellence which leads to renewals
  • This will be your primary objective as ensuring our clients are adopting our suite of products and services and seeing consistent value is critical to securing renewals and not losing or shrinking business. This will be achieved through account excellence (Building & executing high quality relationships, Joint Business plans, Governance (operating with excellence is critical) and delivering good quality use cases - all of which are core components for delivering success. You will work closely with the Comwæ≈mercial Director (they will own renewals and driving new business you will own the client relationship) as well as other colleagues across the business from Training, Retail, Client Success Centre etc.
  1. Ignite Growth - via Account Excellence which leads to growth opportunities
  • Your secondary objective will be to ignite growth across FMCG clients via identifying opportunities within the accounts you look after (as you will own the day to day working relationships with them) and in partnership with the Commercial Director.



Core KPIs

  • Client Health - Renewals & minimizing Churn
  • Revenue and Revenue Growth
  • New Business Bookings

The Successful Applicant

  • Bachelor's Degree with min. 5+ years relevant experience across FMCG&/or Retailer commercial go to market departments e.g. Sales, Category, Customer Supply Chain, Field etc.
  • Strong analytical and data analysis skills demonstrated by experience and references; experience developing data-driven analytical models of various operations/ policies.
  • Proficiency in Excel and Power-point or other data analysis /mining software is a must Power BI, Salesforce and Gainsight experience is highly desirable.
  • Solid understanding of forecasting and replenishment policies and practices.
  • Proven project management skills: conceptualizing, planning, estimating and executing
  • Strong communication skills: written, verbal and presentations
  • Excellent people skills and ability to build strong relationships with customers.
  • Proven track record of delivering high quality results e.g. Cost savings, Value or Revenue Growth
  • Perfectly fluent in English and French

What's on Offer

  • An attractive salary package (possibility of company car) with extra legal advantages (salary range: 45-75K gross/year depending on candidate's experience)
  • Opportunity to grow and evolve
  • Project management experience
  • Challenging work environments
  • End-to-end responsibility
Contact
Kim-Anh Tran
Quote job ref
JN-112021-4521511

Job summary

Sector
Sales
Sub Sector
Account Manager
Industry
FMCG (Fast Moving Consumer Goods)
Location
Brussels City
Contract Type
Permanent
Consultant name
Kim-Anh Tran
Job Reference
JN-112021-4521511

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