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Customer Service and Project Coordinator

Deinze Vast dienstverband Bekijk de functieomschrijving
Our client is looking for a Customer Care Project & SRS Coordinator who will play a key role in ensuring the smooth execution of customer projects from quotation through delivery. Acting as the link between multiple internal stakeholders, this person will help drive operational excellence while ensuring an outstanding customer experience.

Toegevoegd 16/09/2026

  • Join an international market leader with a strong reputation for innovation
  • Take on a highly visible role connecting Customer Care & Project Coordination

Over onze klant

Our client is a globally recognised industrial manufacturer with a long-standing history of innovation and excellence. Serving customers across a wide range of sectors worldwide, the company is known for its high-quality engineered solutions, strong customer focus and commitment to continuous improvement.
The organisation combines the stability of an international group with a collaborative and people-oriented culture. Employees are encouraged to grow professionally while working in a dynamic and multicultural environment.

Functie

  • Coordinate projects in collaboration with Customer Care, Project Coordination and Engineering teams.
  • Act as a key point of contact between internal departments to ensure seamless project execution.
  • Manage quotation and order-related activities throughout the project lifecycle.
  • Monitor material availability and proactively expedite orders when required.
  • Collaborate closely with Supply Chain teams to guarantee timely delivery of products.
  • Ensure excellent customer service by adhering to established processes and best practices.
  • Support customers by analysing requests, questions and operational challenges.
  • Assist in customer care improvement initiatives and training-related projects.
  • Contribute to operational projects and provide support to management when needed.



Profiel

  • Bachelor's degree or equivalent experience in customer service, project coordination or operations.
  • Strong knowledge of Microsoft Office applications, particularly Excel.
  • Experience working with ERP systems is considered an advantage.
  • Customer-focused with excellent organisational and problem-solving skills.
  • Strong attention to detail and ability to manage multiple priorities.
  • Excellent communication and stakeholder management skills.
  • Comfortable working cross-functionally in an international environment.
  • Fluent in English; additional languages are a strong asset.
  • Flexible mindset and willingness to occasionally travel.



Aanbod

  • Competitive salary package complemented by attractive fringe benefits.
  • Meal vouchers and comprehensive insurance coverage.
  • Pension plan and additional employee benefits.
  • Extensive onboarding, training and development opportunities.
  • Clear career growth prospects within an international organisation.
  • Positive team culture with regular team-building and social activities.
  • Opportunity to collaborate with colleagues and stakeholders across the globe.
  • Dynamic environment where innovation, teamwork and personal development are highly valued.



Contact
Bram Leroy
Referentienummer
JN-092026-7105437

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Sales Support
Industrie
Industrial / Manufacturing
Locatie
Deinze
Contract Type
Vast dienstverband
Consultant naam
Bram Leroy
Vacature referentie
JN-092026-7105437

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