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Customer Service & Technical Support Specialist

Ternat Intérim Voir la description du poste
As the primary point of contact for customers, you will ensure a smooth process from enquiry to order completion. You will work closely with customers, sales colleagues, and internal departments to provide accurate information, prepare quotations, and coordinate orders.

Mise à jour 13/11/2026

  • Opportunity to join a well-established international market leader.
  • Competitive salary package with attractive benefits

À propos de notre client

Our client is an international company active in a highly technical environment, serving professionals across the industrial sector. They are looking for a Customer Service & Technical Support Specialist to join their customer-facing operations team.

Description du poste

As the primary point of contact for customers, you will ensure a smooth process from enquiry to order completion. You will work closely with customers, sales colleagues, and internal departments to provide accurate information, prepare quotations, and coordinate orders.

Key Responsibilities

  • Manage customer requests and provide high-quality service throughout the sales process.
  • Prepare and follow up on quotations based on customer requirements.
  • Gather and verify technical and commercial information related to projects and orders.
  • Coordinate with sales teams and internal stakeholders to ensure timely processing.
  • Maintain accurate information in internal systems.
  • Create or review basic technical drawings when required.
  • Monitor order data and identify discrepancies, stock issues, or missing information.
  • Contribute to continuous improvements in customer satisfaction and operational efficiency.



Profil recherché

  • Bachelor-level education or equivalent experience.
  • Previous experience in Customer Service, Sales Support, Order Management, or After-Sales is required.
  • Experience within a technical, engineering, manufacturing, industrial, or construction-related environment is highly desirable.
  • Familiarity with technical drawing software such as CAD is considered an advantage.
  • Comfortable working with ERP and CRM systems.
  • Customer-focused, proactive, and solution-oriented mindset.
  • Strong communication skills and ability to work cross-functionally.
  • Fluent in Dutch, with a professional level of French and a good command of English.

Conditions et Avantages

  • Opportunity to join a well-established international market leader.
  • Technical and commercially oriented position with strong customer interaction.
  • Dynamic and collaborative working environment.
  • Training and development opportunities.
  • Competitive salary package with attractive benefits.
Contact
Jessica Chacana
Indiquer la référence de l'offre
JN-112026-7145425

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Agent service client - communication entrante
Industrie
Industrial / Manufacturing
Où ?
Ternat
Type de contrat
Temporaire
Nom du consultant
Jessica Chacana
Référence de l´offre
JN-112026-7145425

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.