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Customer Service & Technical Support Specialist

Ternat Tijdelijk dienstverband Bekijk de functieomschrijving
As the primary point of contact for customers, you will ensure a smooth process from enquiry to order completion. You will work closely with customers, sales colleagues, and internal departments to provide accurate information, prepare quotations, and coordinate orders.

Toegevoegd 13/11/2026

  • Opportunity to join a well-established international market leader.
  • Competitive salary package with attractive benefits

Over onze klant

Our client is an international company active in a highly technical environment, serving professionals across the industrial sector. They are looking for a Customer Service & Technical Support Specialist to join their customer-facing operations team.

Functie

As the primary point of contact for customers, you will ensure a smooth process from enquiry to order completion. You will work closely with customers, sales colleagues, and internal departments to provide accurate information, prepare quotations, and coordinate orders.

Key Responsibilities

  • Manage customer requests and provide high-quality service throughout the sales process.
  • Prepare and follow up on quotations based on customer requirements.
  • Gather and verify technical and commercial information related to projects and orders.
  • Coordinate with sales teams and internal stakeholders to ensure timely processing.
  • Maintain accurate information in internal systems.
  • Create or review basic technical drawings when required.
  • Monitor order data and identify discrepancies, stock issues, or missing information.
  • Contribute to continuous improvements in customer satisfaction and operational efficiency.



Profiel

  • Bachelor-level education or equivalent experience.
  • Previous experience in Customer Service, Sales Support, Order Management, or After-Sales is required.
  • Experience within a technical, engineering, manufacturing, industrial, or construction-related environment is highly desirable.
  • Familiarity with technical drawing software such as CAD is considered an advantage.
  • Comfortable working with ERP and CRM systems.
  • Customer-focused, proactive, and solution-oriented mindset.
  • Strong communication skills and ability to work cross-functionally.
  • Fluent in Dutch, with a professional level of French and a good command of English.

Aanbod

  • Opportunity to join a well-established international market leader.
  • Technical and commercially oriented position with strong customer interaction.
  • Dynamic and collaborative working environment.
  • Training and development opportunities.
  • Competitive salary package with attractive benefits.
Contact
Jessica Chacana
Referentienummer
JN-112026-7145425

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Medewerker inbound klantenservice
Industrie
Industrial / Manufacturing
Locatie
Ternat
Contract Type
Tijdelijk dienstverband
Consultant naam
Jessica Chacana
Vacature referentie
JN-112026-7145425

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