Sauver Retour à la recherche Description du poste Résumé Offres similaires Mise à jour 16/10/2026Leadership role Foreign exchange activitiesLead a management structure.À propos de notre clientOur client is a leading international provider of financial and retail services, operating a large network of airport and travel retail locations across multiple countries. The company serves millions of customers every year through a combination of foreign exchange, payment, and customer-focused retail services.As part of its continued growth, our client is seeking an experienced Airport Retail & Foreign Exchange Manager to lead its Brussels Airport operations.Description du posteCommercial & Business LeadershipOwn and develop the overall commercial performance of the airport business.Drive revenue growth across all foreign exchange and retail activities.Identify opportunities to increase transaction volumes, customer conversion, and profitability.Monitor key commercial KPIs and implement action plans to exceed targets.Collaborate with senior leadership to define and execute local business strategies.Foreign Exchange OperationsLead and optimize all currency exchange activities across multiple airport locations.Ensure accurate execution of foreign exchange transactions and adherence to operational procedures.Monitor market trends and customer behaviors to maximize foreign exchange sales opportunities.Maintain the highest standards of cash management, reconciliation, and financial controls.Ensure strict compliance with all regulatory and financial service requirements.Leadership & People ManagementLead, coach, and develop a management team as well as a sizeable frontline workforce.Create a high-performance culture focused on accountability, customer service, and commercial results.Recruit, train, mentor, and retain top talent.Manage workforce planning, scheduling, performance reviews, and succession planning.Foster employee engagement and maintain strong team morale within a demanding operational environment.Operational ExcellenceEnsure smooth day-to-day operations across all airport locations.Maintain exceptional standards regarding customer experience, store presentation, security, and operational efficiency.Implement continuous improvement initiatives to enhance productivity and service quality.Conduct regular site visits, audits, and compliance reviews.Compliance & Risk ManagementEnsure full adherence to airport regulations, internal policies, AML requirements, security procedures, and financial controls.Oversee cash handling processes and conduct regular operational audits.Manage risk proactively while maintaining a customer-centric approach.Profil recherchéMandatory ExperienceSignificant experience managing foreign exchange (currency exchange) operations within an airport, travel retail, financial services, or related environment.Strong background managing operations in a busy airport retail environment.Proven experience leading large, multicultural teams through layers of management.Demonstrated success in delivering commercial growth and operational improvements.Experience managing multiple points of sale or multi-site retail operations.Leadership CompetenciesStrong people leadership and coaching capabilities.Ability to inspire, engage, and unite teams around ambitious objectives.Excellent operational and organizational skills.Strong analytical mindset with a data-driven approach to decision-making.Ability to thrive in a fast-paced, customer-facing environment.Excellent conflict resolution and stakeholder management skills.Language RequirementsFull professional proficiency in English.French and/or Dutch highly desirable.Additional languages are considered a strong asset.Conditions et AvantagesOur customer offers you:A competitive salary around 75K€ + a complete packageContactJulien AmiachIndiquer la référence de l'offreJN-102026-7127020Résumé du posteSecteurVentesSous-secteurVentes au détailIndustrieFinancial ServicesOù ?BelgiqueType de contratPermanentNom du consultantJulien AmiachRéférence de l´offreJN-102026-7127020
