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Business Consultant / POS Systems

Dilbeek Permanent 55,000€ - 80,000€ par an Voir la description du poste
Join a leading retail organization as a Business Consultant focused on Point-of-Sale (POS) systems, acting as the bridge between business stakeholders, store operations, and external technology partners. You will drive system improvements, support critical retail applications, and contribute to innovative projects that enhance both operational efficiency and customer experience.

Mise à jour 12/11/2026

  • Position of a Business Consultant / Business Analyst POS Systems
  • Have visible impact on the organization

À propos de notre client

Our client is a well-established retail organization with a significant presence across Belgium and the Netherlands. Operating a large network of stores, the company serves thousands of customers daily and places technology at the heart of its operational success.

As part of an ambitious digital transformation strategy, the organization continuously invests in the modernization of its retail ecosystem, including store operations, customer-facing technologies, and omnichannel capabilities. Technology teams work closely with the business to deliver innovative solutions that improve efficiency, support growth, and enhance the customer journey.

They are looking for a new Business Consultant focused on Point-of-Sale (POS) systems.

Description du poste

As Business Consultant POS Systems, you will act as the main interface between business stakeholders, store operations teams, external vendors, and IT departments. Your objective will be to ensure the optimal performance, evolution, and support of the organization's Point-of-Sale ecosystem.

Your responsibilities will include:

  • Gathering, analyzing, and translating business requirements into clear functional specifications.
  • Advising stakeholders on system capabilities and process improvement opportunities.
  • Documenting business processes, functional requirements, and system enhancements.
  • Coordinating change requests, incidents, and developments with external technology partners and vendors.
  • Ensuring the quality, reliability, and compliance of delivered solutions.
  • Creating, maintaining, and executing system, integration, and functional test scenarios.
  • Supporting business users during testing phases, deployments, and go-live activities.
  • Contributing to strategic initiatives focused on innovation, process optimization, and store modernization.
  • Configuring and maintaining existing retail applications and POS-related systems.
  • Providing second- and third-line application support for complex incidents and operational issues.
  • Driving collaboration across technical and non-technical teams to deliver effective and sustainable solutions.
  • Identifying opportunities to improve operational efficiency and enhance the in-store customer experience.

Profil recherché

The successful candidate combines strong analytical skills with a pragmatic and solution-oriented mindset. You are comfortable working at the intersection of business and technology, capable of translating operational needs into effective IT solutions.

You are likely to bring:

  • A Bachelor's degree or equivalent level of education and experience.
  • At least 5 years of experience as a Business Analyst, Functional Analyst, Application Manager, Business Consultant, or in a similar role.
  • Previous experience working with retail, Point-of-Sale (POS), omnichannel, or store operations systems.
  • Strong analytical and problem-solving abilities, with a structured approach to work.
  • Excellent stakeholder management and communication skills.
  • The ability to engage with both technical and business audiences.
  • A proactive, service-oriented, and customer-focused attitude.
  • Professional proficiency in Dutch and English; knowledge of French is considered a strong asset.
  • A solid understanding of retail processes and the impact of technology on store operations and customer experience.
  • Experience with SAP or related enterprise applications would be considered an advantage.



The ideal candidate thrives in dynamic environments, enjoys managing multiple stakeholders, and is motivated by delivering tangible business impact through technology

Conditions et Avantages

This position offers the opportunity to join a major retail organization undergoing continuous digital transformation and technological innovation. You will have a direct impact on critical business systems used daily across a large store network and will play a key role in shaping the future of retail operations.

In return, the successful candidate can expect:

  • A challenging and highly visible position at the crossroads of business and technology.
  • Exposure to large-scale retail and omnichannel environments.
  • Involvement in strategic transformation, modernization, and innovation projects.
  • The opportunity to work with multiple internal stakeholders and external technology partners.
  • Broad functional exposure covering analysis, implementation, testing, support, and continuous improvement activities.
  • Long-term career development opportunities within a dynamic and evolving organization.
  • The chance to contribute directly to improving employee efficiency and customer experience across hundreds of retail locations.
Contact
Stevan Brodin
Indiquer la référence de l'offre
JN-112026-7144417

Résumé du poste

Secteur
Information Technology
Sous-secteur
IT Business Analysis
Industrie
Retail
Où ?
Dilbeek
Type de contrat
Permanent
Nom du consultant
Stevan Brodin
Référence de l´offre
JN-112026-7144417

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.