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Customer Care Representative

Halle Intérim Voir la description du poste
In this role, you will be the primary point of contact for customers, ensuring an excellent customer experience throughout the entire order and after-sales process. You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.

Mise à jour 08/09/2026

  • A friendly, supportive, and collaborative working environment
  • Diverse role with autonomy and regular interaction with customers and colleagues

À propos de notre client

Our client is a well-established and growing international company active in the healthcare sector. They are looking for a customer-oriented and proactive Customer Care Representative to join their dynamic team.

Description du poste

In this role, you will be the primary point of contact for customers, ensuring an excellent customer experience throughout the entire order and after-sales process. You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.Your Responsibilities

As a Customer Care Representative, you will:

  • Handle incoming customer inquiries regarding orders, deliveries, product returns, and after-sales support.
  • Coordinate and manage product returns from A to Z, including collection requests, product verification, credit processing, and warehouse follow-up.
  • Support the organization and management of products used during events, workshops, and exhibitions.
  • Ensure efficient follow-up of customer requests and maintain strong customer relationships.
  • Coordinate after-sales service activities for products requiring repair, including shipment, follow-up, and return to customers.
  • Work closely with colleagues across different departments to ensure smooth customer operations.



Profil recherché

We are looking for someone who:

  • Is fluent in Dutch with a strong knowledge of French. English is considered a plus.
  • Enjoys customer interaction and communicates professionally and confidently.
  • Has strong organizational and time-management skills.
  • Demonstrates a proactive mindset and enjoys working as part of a team.
  • Is flexible, hands-on, and willing to support colleagues when needed.
  • Has a good working knowledge of Microsoft Office (especially Word and Excel).
  • Knowledge of Google Workspace (Gmail, Drive, Calendar) is an asset.
  • Holds a valid category B driving license.



Conditions et Avantages

What's in It for You?

✨ Competitive salary package

✨ Easy accessibility by both public transport and car

✨ A friendly, supportive, and collaborative working environment

✨ Stable company with long-term growth opportunities

✨ Diverse role with autonomy and regular interaction with customers and colleagues

Contact
Jessica Chacana
Indiquer la référence de l'offre
JN-092026-7099286

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Agent service client - communication entrante
Industrie
Healthcare / Pharmaceutical
Où ?
Halle
Type de contrat
Temporaire
Nom du consultant
Jessica Chacana
Référence de l´offre
JN-092026-7099286

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.