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Customer Service Representative Chinese/English

Ville de Bruxelles Intérim 2,800€ - 3,500€ par mois (33,600€ - 42,000€ par an) Télétravail Voir la description du poste
As a customer service representative, you are supporting and assisting your customers before, during, and after placing their orders to ensure their positive experience. Your focus is on resolving inquiries, building trust, and fostering long-term relationships by meeting or exceeding customer expectations.

Mise à jour 28/08/2026

  • Growth opportunities
  • International company

À propos de notre client

Our client is a global provider of biological products serving pharmaceutical, biotechnology, and CRO partners. It supplies high-quality biospecimens and cell-based solutions that accelerate drug discovery, preclinical development, and disease research.

Description du poste

  • Customer & Account Management: Act as the main point of contact for key accounts, ensuring accurate, timely, and high-quality communication with customers and suppliers while handling orders, inquiries, and after-sales support.
  • Cross-Departmental Support & Business Development: Plan, organise, and manage workload to support business development and assist all departments with reports, data, and resources to ensure smooth operations.
  • Compliance, Quality & Safety: Maintain adherence to company policies, SOPs, ISO standards, and health & safety regulations while protecting confidential information and promoting company standards.

Profil recherché

  • Ability to express fluently in English and mandarin/chinese
  • Attention to detail,
  • Excellent written and verbal communication skills,
  • Enthusiasm, energy and determination,
  • Strong organisational and problem-solving skills
  • Customer oriented mindset

Conditions et Avantages

  • Growth perspectives,
  • Flexibility,
  • Training / Onboarding,
  • International environment
Contact
Lucie Gonzalez
Indiquer la référence de l'offre
JN-082026-7092294

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Administration des Ventes - ADV
Industrie
Healthcare / Pharmaceutical
Où ?
Ville de Bruxelles
Type de contrat
Temporaire
Nom du consultant
Lucie Gonzalez
Référence de l´offre
JN-082026-7092294
Poste à pourvoir en :
Télétravail

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.