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Customer Service Zaventem

Zaventem Permanent 3,300€ - 3,800€ par mois (39,600€ - 45,600€ par an) Voir la description du poste
You play a key role in delivering excellent support and ensuring an efficient order-to-cash process.

Mise à jour 07/09/2026

  • International company & multicultural team
  • Personalized onboarding, comprehensive training, and growth opportunities.

À propos de notre client

Our client is an international leader in the life sciences industry, based in Zaventem. They offer a long-term opportunity within their Customer Service team, providing a dynamic international environment, comprehensive training, and strong career development prospects.

Description du poste

As a Customer Service, your key responsibilities are:

  • Processing and managing customer purchase orders in a timely manner, ensuring compliance with customer logistics and shipping requirements.
  • Serve as the first point of contact for customers, handling inquiries and resolving day-to-day issues.
  • Provide customers with accurate information regarding orders, products, and services while adhering to company processes and procedures.
  • Collaborate with internal stakeholders to manage escalations and ensure prompt resolution of customer concerns.
  • Register and track customer issues within Salesforce and ensure appropriate follow-up actions are taken.
  • Coordinate closely with Logistics and Warehouse teams to resolve order and delivery-related issues efficiently.
  • Support knowledge sharing and participate in market-specific training initiatives.
  • Contribute to team performance by maintaining a customer-focused mindset, supporting colleagues, and working towards established KPIs.

Profil recherché

We are looking for:

  • Previous experience in Customer Service, Order Management, or a related sales administrative role.
  • Strong communication and problem-solving skills with a customer-centric approach.
  • Comfortable working in a fast-paced, international environment.
  • Fluent in English and Spanish, with a good command of Portuguese.
  • Proficient in Microsoft Office applications. Experience with ERP systems is a plus.

Conditions et Avantages

Our partner offers:

  • Long term position
  • A full-time position with a 40-hour work week.
  • 20 statutory vacation days plus 12 additional compensation (ADV) days.
  • The opportunity to work abroad and gain international exposure.
  • Comprehensive onboarding, training, and continuous learning opportunities.
  • Strong career development and internal growth opportunities within an international organisation.
  • A dynamic, collaborative, and team-oriented work environment.
  • The chance to work in a multicultural and innovative company.
  • Competitive salary and benefits package.
  • Modern offices that are easily accessible by public transport.
  • A supportive culture that encourages professional development and personal growth.



Contact
Charlotte Mathieu
Indiquer la référence de l'offre
JN-092026-7098260

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Traitement des commandes
Industrie
Healthcare / Pharmaceutical
Où ?
Zaventem
Type de contrat
Permanent
Nom du consultant
Charlotte Mathieu
Référence de l´offre
JN-092026-7098260

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.