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Customer Success Expert GERMAN BRUSSELS

Ville de Bruxelles Permanent Télétravail Voir la description du poste
Our client is looking for a passionate Customer Success Expert to deliver an exceptional customer experience and build long-lasting relationships with customers.As part of the Customer Success team, you will be responsible for supporting customers throughout their journey, resolving issues efficiently, and continuously improving internal processes to enhance customer satisfaction

Mise à jour 01/09/2026

  • Make a Real Impact
  • Grow Your Career in a Dynamic Environment

À propos de notre client

Our client is a fast-growing and innovative company operating in the urban mobility sector. With a strong focus on technology, design, and customer experience, they are redefining how people move around cities and are continuing to expand their presence across Europe.

Description du poste

  • Develop a deep understanding of the company's products and services.
  • Support customers and help them get the most value from the solutions offered.
  • Act as the voice of the customer and share feedback internally.
  • Identify opportunities to improve customer success processes.
  • Troubleshoot issues and provide effective solutions.
  • Collaborate with internal teams to deliver a seamless customer experience.
  • Build strong customer relationships and ensure high levels of satisfaction

Profil recherché

  • Fluent in English, German,
  • Analytical mindset with excellent problem-solving abilities.
  • Customer-oriented, empathetic, and solution-driven.
  • Comfortable working in a fast-paced environment.
  • Team player with a proactive attitude and strong sense of ownership

Conditions et Avantages

  • Gross annual salary of €36,000
  • €10 net meal allowance per working day.
  • €200 net allowance per month.
  • Comprehensive hospitalization insurance.
  • 30 days of annual leave.
  • Company mobility product provided for personal and professional use.
  • Laptop and all necessary work equipment.
Contact
Louise Alberty
Indiquer la référence de l'offre
JN-092026-7094538

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Assistanat Commercial
Industrie
Retail
Où ?
Ville de Bruxelles
Type de contrat
Permanent
Nom du consultant
Louise Alberty
Référence de l´offre
JN-092026-7094538
Poste à pourvoir en :
Télétravail

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.