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IT Support (L2)

Stad Brussel Vast dienstverband €55,000 - €65,000 per jaar Bekijk de functieomschrijving
In a demanding environment (VIP), the IT Support L2 provides day-to-day IT support (hardware, software, collaboration tools) and acts as the main point of contact for the Brussels office. The role combines advanced troubleshooting, user support, and participation in European IT projects.

Toegevoegd 27/05/2026

  • Position of an IT Support Specialist
  • Have visible impact on the organization

Over onze klant

Our client is a leading international professional services organization known for its high standards, fast-paced environment, and strong commitment to internal service excellence. With a European footprint, the company relies on well-structured IT teams collaborating across multiple offices.

Functie

  • Provide Level 1 and Level 2 support for end-user environments (Windows, M365, IT equipment).
  • Install, configure, maintain, and troubleshoot laptops, desktops, and peripherals.
  • Manage incidents through a ticketing system and ensure proper resolution or escalation.
  • Support network, telephony (VoIP), and mobile (iOS) issues.
  • Assist with collaboration tools (Teams, Zoom, Webex) and meeting room technologies.
  • Document solutions and contribute to continuous improvement initiatives.
  • Collaborate with European IT teams on projects and deployments.
  • Participate in on-call rotations and occasional out-of-hours work for rollouts or events.



Profiel

  • Degree in IT or equivalent experience.
  • 4 to 6 years of experience in IT support, ideally within a professional services environment.
  • Strong technical skills (Windows 11, M365, networking, Citrix, VoIP).
  • Familiarity with ticketing tools (e.g., ServiceNow).
  • Excellent analytical and problem-solving skills with the ability to prioritize tasks.
  • Strong communication and customer service mindset.
  • Ability to work under pressure and interact with stakeholders at all levels.
  • IT certifications (e.g., A+, Microsoft) are a plus.
  • French or Dutch and English



Aanbod

  • Dynamic and international working environment.
  • Key position with strong local ownership and visibility.
  • Collaboration with international IT teams.
  • Exposure to a wide range of technologies.
  • Opportunities for technical and professional growth.
  • Competitive salary package with benefits.



Contact
Stevan Brodin
Referentienummer
JN-052026-7026204

Vacature samenvatting

Sector
Information Technology
Sub Sector
IT Support - Level 1/2
Industrie
Business Services
Locatie
Stad Brussel
Contract Type
Vast dienstverband
Consultant naam
Stevan Brodin
Vacature referentie
JN-052026-7026204

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