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IT Support (Level 1 & 2)

Lier Permanent €52,000 - €60,000 per year View Job Description
Our client, an international industrial group, is looking for an IT Support (Level 1 & 2) to strengthen their local IT team.You will play a key role in ensuring the smooth running of IT systems and supporting end users in a dynamic production and office environment.

Added 04/06/2026

  • Position of an IT Support Specialist
  • Have visible impact on the organization

About Our Client

Our client, an international industrial group, is looking for an IT Support (Level 1 & 2) to strengthen their local IT team.

You will play a key role in ensuring the smooth running of IT systems and supporting end users in a dynamic production and office environment.

Job Description

As part of the IT team, you will be involved in both user support (Level 1) and infrastructure/system administration (Level 2):

User Support (L1)

  • Act as the first point of contact for IT-related issues (hardware, software, network)
  • Diagnose and resolve incidents, ensuring fast and efficient support
  • Install, configure and maintain workstations, laptops, and peripherals
  • Manage user accounts, permissions and onboarding/offboarding processes
  • Log and track incidents through the ticketing system



System & Infrastructure (L2)

  • Maintain and monitor servers, networks, and IT systems to ensure performance and availability
  • Troubleshoot and resolve hardware, software, and connectivity issues
  • Participate in system updates, patches, and upgrades
  • Support backup processes, security measures, and data protection strategies
  • Contribute to IT projects and continuous improvement initiatives

The Successful Applicant

  • Degree in IT or equivalent experience
  • Previous experience in a similar L1/L2 support or system administration role
  • Good knowledge of:
    • Windows environment (client & server)
    • Microsoft 365 / Active Directory
    • Networking (TCP/IP, LAN/WAN)
  • Hands-on, solution-oriented mindset with strong troubleshooting skills
  • Strong communication skills and a customer-oriented approach
  • Fluent in English (French/Dutch is an asset)



What's on Offer

  • Join a stable, international environment with real impact on operations
  • A broad and varied role combining support and infrastructure
  • Opportunities to develop your technical skills and grow within IT
  • Competitive salary package with attractive benefits



Contact
Stevan Brodin
Quote job ref
JN-062026-7030671

Job summary

Sector
Information Technology
Sub Sector
IT Support - Level 1/2
Industry
Retail
Location
Lier
Contract Type
Permanent
Consultant name
Stevan Brodin
Job Reference
JN-062026-7030671

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.