Offres d'emploi Gestion De La Relation Clients

Je bent de steunpilaar van ons salesteam en het eerste aanspreekpunt voor onze klanten. Je zorgt ervoor dat onze processen soepel verlopen en onze klanten de best mogelijke service krijgen.

En tant qu'Assistant.e Commercial.e, vous gérez les demandes clients, établissez et suivez les devis de location et de vente, et assurez un traitement administratif rigoureux des dossiers. Cette fonction implique une collaboration étroite avec les équipes commerciales et logistiques afin de garantir un service fluide, orienté client et de haute qualité.

Ce poste de Commercial Support Officer consiste à gérer les commandes et assurer un haut niveau de service client, en coordonnant les expéditions, en vérifiant la disponibilité des produits et en servant d'interface entre clients, ventes, logistique et administration.

As a Sales Support Specialist, you play a central role in ensuring a smooth and professional experience for our business partners and internal stakeholders.

You act as a key coordination point between Sales, Finance, Operations, and our external partners, supporting the full lifecycle of sales-related requests.

Dans le cadre de cette fonction en CUSTOMER EXCELLENCE, vous jouerez un rôle clé dans la gestion des relations clients et l'optimisation des processus de service. Vous serez un(e) interlocuteur(trice) privilégié(e) pour garantir une expérience client de qualité dans le secteur FMCG.

Our client is looking for a passionate Customer Success Expert to deliver an exceptional customer experience and build long-lasting relationships with customers.

As part of the Customer Success team, you will be responsible for supporting customers throughout their journey, resolving issues efficiently, and continuously improving internal processes to enhance customer satisfaction

This role is focused on providing customer support to German-speaking clients in the banking sector, handling questions, account-related questions, and ensuring a smooth customer experience via phone and email. The position requires strong communication skills, a customer-oriented mindset, and the ability to work within financial regulations while building positive client relationships

In this role, you will support the sales team by helping manage customer requests and ensuring a smooth and timely follow-up. You will be an important point of contact for customers and will assist in preparing quotations and coordinating with internal teams.

This position is well suited for someone at the start of their career who is eager to learn and grow within a commercial and customer-oriented environment.

Onze cliënt is op zoek naar een veelzijdige professional die de schakel vormt tussen sales en administratie. In deze rol zorg je voor een vlotte opvolging van klantendossiers en ondersteun je het commerciële team in hun dagelijkse werking.

As a Global Operations specialist, you will manage the full lifecycle of leasing contracts.

Onze klant is op zoek naar een enthousiaste Medewerker Commerciële Binnendienst die mee het aanspreekpunt vormt voor klanten en zorgt voor een vlotte administratieve opvolging van dossiers. Je komt terecht in een dynamische omgeving waar service, kwaliteit en teamwork centraal staan.

En tant que Coordinateur de projets techniques, vous assurez le suivi et la coordination de projets techniques, depuis leur lancement jusqu'à leur réalisation. Véritable point de contact entre les techniciens, les clients et les fournisseurs, vous veillez au bon déroulement des opérations et au respect des délais.

As 𝐅𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, you will take ownership of the Belgian ticketing team and act as the key point of contact between clients and the operational team. You will bring structure and stability to the team while overseeing ticketing platform activities, performance, client requirements and longer-term operational improvements.

The Commercial Data Analyst and Process Optimization Coordinator in Machelen will support the life science industry by managing and maintaining customer service systems. This position requires a detail-oriented professional to ensure smooth operations and data accuracy.

As a Sales Business Analyst, you are the analytical and administrative backbone of the sales team. You work closely with the Sales Manager, the field sales team, and the call center to ensure that data, pricing, customer structures, and quotations are always accurate and up to date.

The Commercial Coordinator role within the FMCG industry focuses on supporting sales, logistics, customer service operations in the beer sector. This position requires organisational skills to manage customer interactions and ensure smooth process optimizations.

• Drive customer experience and service quality initiatives across multiple European markets to ensure a consistent and high-quality customer journey.
• Leverage data, audits and operational insights to identify improvement opportunities and support the execution of customer-centric initiatives.
• Highly autonomous, cross-functional role with broad stakeholder exposure.
• Flexible to travel across Europe (approximately 20%).

Als Customer Service & Sales Support Coördinator ben je het centrale aanspreekpunt voor klanten en interne stakeholders binnen het order-to-cash proces. Je bewaakt de volledige flow van bestelling tot facturatie en zorgt voor een optimale klantbeleving.

Ben jij sterk in het analyseren van technische dossiers én krijg je energie van klanten adviseren? Dan biedt deze functie de perfecte mix van techniek, calculatie en commercieel contact. Als Technisch Commercieel Calculator ben jij de drijvende kracht achter succesvolle offertes en de start van uitdagende elektrotechnische projecten.

Our client is looking for a Customer Experience Specialist to support and further develop their French-speaking customer base. In this role, you will ensure an outstanding customer journey from order placement to delivery and after-sales support while building long-term customer relationships.