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Customer Care Representative

Halle Tijdelijk dienstverband Bekijk de functieomschrijving
In this role, you will be the primary point of contact for customers, ensuring an excellent customer experience throughout the entire order and after-sales process. You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.

Toegevoegd 08/09/2026

  • A friendly, supportive, and collaborative working environment
  • Diverse role with autonomy and regular interaction with customers and colleagues

Over onze klant

Our client is a well-established and growing international company active in the healthcare sector. They are looking for a customer-oriented and proactive Customer Care Representative to join their dynamic team.

Functie

In this role, you will be the primary point of contact for customers, ensuring an excellent customer experience throughout the entire order and after-sales process. You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.Your Responsibilities

As a Customer Care Representative, you will:

  • Handle incoming customer inquiries regarding orders, deliveries, product returns, and after-sales support.
  • Coordinate and manage product returns from A to Z, including collection requests, product verification, credit processing, and warehouse follow-up.
  • Support the organization and management of products used during events, workshops, and exhibitions.
  • Ensure efficient follow-up of customer requests and maintain strong customer relationships.
  • Coordinate after-sales service activities for products requiring repair, including shipment, follow-up, and return to customers.
  • Work closely with colleagues across different departments to ensure smooth customer operations.



Profiel

We are looking for someone who:

  • Is fluent in Dutch with a strong knowledge of French. English is considered a plus.
  • Enjoys customer interaction and communicates professionally and confidently.
  • Has strong organizational and time-management skills.
  • Demonstrates a proactive mindset and enjoys working as part of a team.
  • Is flexible, hands-on, and willing to support colleagues when needed.
  • Has a good working knowledge of Microsoft Office (especially Word and Excel).
  • Knowledge of Google Workspace (Gmail, Drive, Calendar) is an asset.
  • Holds a valid category B driving license.



Aanbod

What's in It for You?

✨ Competitive salary package

✨ Easy accessibility by both public transport and car

✨ A friendly, supportive, and collaborative working environment

✨ Stable company with long-term growth opportunities

✨ Diverse role with autonomy and regular interaction with customers and colleagues

Contact
Jessica Chacana
Referentienummer
JN-092026-7099286

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Medewerker inbound klantenservice
Industrie
Healthcare / Pharmaceutical
Locatie
Halle
Contract Type
Tijdelijk dienstverband
Consultant naam
Jessica Chacana
Vacature referentie
JN-092026-7099286

Michael Page is een werkgever die gelijke kansen biedt en zich inzet voor diversiteit, zowel als werkgever als werving- en selectiebureau. Elke beslissing die we nemen bij het aannemen van mensen bij kandidaten die we in nieuwe rollen plaatsen, is uitsluitend gebaseerd op de kennis, ervaring en vaardigheden van de kandidaten.