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Customer Service and Project Coordinator

Deinze Permanent View Job Description
Our client is looking for a Customer Care Project & SRS Coordinator who will play a key role in ensuring the smooth execution of customer projects from quotation through delivery. Acting as the link between multiple internal stakeholders, this person will help drive operational excellence while ensuring an outstanding customer experience.

Added 16/09/2026

  • Join an international market leader with a strong reputation for innovation
  • Take on a highly visible role connecting Customer Care & Project Coordination

About Our Client

Our client is a globally recognised industrial manufacturer with a long-standing history of innovation and excellence. Serving customers across a wide range of sectors worldwide, the company is known for its high-quality engineered solutions, strong customer focus and commitment to continuous improvement.
The organisation combines the stability of an international group with a collaborative and people-oriented culture. Employees are encouraged to grow professionally while working in a dynamic and multicultural environment.

Job Description

  • Coordinate projects in collaboration with Customer Care, Project Coordination and Engineering teams.
  • Act as a key point of contact between internal departments to ensure seamless project execution.
  • Manage quotation and order-related activities throughout the project lifecycle.
  • Monitor material availability and proactively expedite orders when required.
  • Collaborate closely with Supply Chain teams to guarantee timely delivery of products.
  • Ensure excellent customer service by adhering to established processes and best practices.
  • Support customers by analysing requests, questions and operational challenges.
  • Assist in customer care improvement initiatives and training-related projects.
  • Contribute to operational projects and provide support to management when needed.



The Successful Applicant

  • Bachelor's degree or equivalent experience in customer service, project coordination or operations.
  • Strong knowledge of Microsoft Office applications, particularly Excel.
  • Experience working with ERP systems is considered an advantage.
  • Customer-focused with excellent organisational and problem-solving skills.
  • Strong attention to detail and ability to manage multiple priorities.
  • Excellent communication and stakeholder management skills.
  • Comfortable working cross-functionally in an international environment.
  • Fluent in English; additional languages are a strong asset.
  • Flexible mindset and willingness to occasionally travel.



What's on Offer

  • Competitive salary package complemented by attractive fringe benefits.
  • Meal vouchers and comprehensive insurance coverage.
  • Pension plan and additional employee benefits.
  • Extensive onboarding, training and development opportunities.
  • Clear career growth prospects within an international organisation.
  • Positive team culture with regular team-building and social activities.
  • Opportunity to collaborate with colleagues and stakeholders across the globe.
  • Dynamic environment where innovation, teamwork and personal development are highly valued.



Contact
Bram Leroy
Quote job ref
JN-092026-7105437

Job summary

Sector
Customer Service
Sub Sector
Sales support
Industry
Industrial / Manufacturing
Location
Deinze
Contract Type
Permanent
Consultant name
Bram Leroy
Job Reference
JN-092026-7105437

Michael Page is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.