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Customer Service OTC UK Markets (Brussels based)

Stad Brussel Vast dienstverband Kantoor of thuiswerk Bekijk de functieomschrijving
This Customer Service OTC UK Markets role, based in Brussels, involves providing exceptional support to the UK market within the chemical industry. You will handle order-to-cash processes, ensuring a seamless customer experience and operational efficiency.

Toegevoegd 28/06/2026

  • International team of colleagues
  • varied OTC role, strong package

Over onze klant

Our client is a medium-sized company operating in the retail industry, known for delivering high-quality products and services to its international clientele. The company values operational excellence and is committed to maintaining strong customer relationships.

Functie

As a Customer Service OTC UK Markets your responsibilities are:

  • Manage the full order-to-cash (OTC) process for the UK market, ensuring accuracy and timeliness.
  • Act as the main point of contact for UK customers, addressing inquiries and resolving issues efficiently.
  • Coordinate with internal departments such as sales, logistics, and finance to ensure smooth operations.
  • Monitor and manage order fulfilment, ensuring compliance with company policies and customer requirements.
  • Prepare and maintain accurate documentation related to customer orders and shipments.
  • Follow up on payments and assist with invoice-related queries as needed.
  • Identify opportunities for process improvement to enhance the customer experience.
  • Provide regular updates and reports to management on customer service activities.

Profiel

A successful Customer Service OTC UK Markets should have:

  • Previous experience in customer service or order management
  • Strong organizational and multitasking skills to handle various responsibilities effectively
  • Proficiency in English; additional language skills are a plus.
  • Strong knowledge of SAP
  • A customer-focused approach with excellent communication skills
  • Problem-solving skills and the ability to work independently
  • The ability to work in a fast paced environment



Aanbod

Our customer offers you:

  • A competitive monthly salary range
  • A team of very nice colleagues
  • Exposure to international markets and professional development opportunities



If you are ready to take on this exciting Customer Service OTC UK Markets role in Brussels, we encourage you to apply today!

Contact
Julie Mackelbert
Referentienummer
JN-062026-7050181

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Medewerker inbound klantenservice
Industrie
Industrial / Manufacturing
Locatie
Stad Brussel
Contract Type
Vast dienstverband
Consultant naam
Julie Mackelbert
Vacature referentie
JN-062026-7050181
Kantoor of thuiswerk
Kantoor of thuiswerk

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