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Customer Service Representative Chinese/English

Brussels City Temporary 2,800€ - 3,500€ per month (33,600€ - 42,000€ per year) Work from home View Job Description
As a customer service representative, you are supporting and assisting your customers before, during, and after placing their orders to ensure their positive experience. Your focus is on resolving inquiries, building trust, and fostering long-term relationships by meeting or exceeding customer expectations.

Added 28/08/2026

  • Growth opportunities
  • International company

About Our Client

Our client is a global provider of biological products serving pharmaceutical, biotechnology, and CRO partners. It supplies high-quality biospecimens and cell-based solutions that accelerate drug discovery, preclinical development, and disease research.

Job Description

  • Customer & Account Management: Act as the main point of contact for key accounts, ensuring accurate, timely, and high-quality communication with customers and suppliers while handling orders, inquiries, and after-sales support.
  • Cross-Departmental Support & Business Development: Plan, organise, and manage workload to support business development and assist all departments with reports, data, and resources to ensure smooth operations.
  • Compliance, Quality & Safety: Maintain adherence to company policies, SOPs, ISO standards, and health & safety regulations while protecting confidential information and promoting company standards.

The Successful Applicant

  • Ability to express fluently in English and mandarin/chinese
  • Attention to detail,
  • Excellent written and verbal communication skills,
  • Enthusiasm, energy and determination,
  • Strong organisational and problem-solving skills
  • Customer oriented mindset

What's on Offer

  • Growth perspectives,
  • Flexibility,
  • Training / Onboarding,
  • International environment
Contact
Lucie Gonzalez
Quote job ref
JN-082026-7092294

Job summary

Sector
Customer Service
Sub Sector
Sales Administration
Industry
Healthcare / Pharmaceutical
Location
Brussels City
Contract Type
Temporary
Consultant name
Lucie Gonzalez
Job Reference
JN-082026-7092294
Remote or office
Work from home

Michael Page is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.