Customer Service Representative Chinese/English

Stad Brussel Tijdelijk dienstverband 2,800€ - 3,500€ per maand (33,600€ - 42,000€ per jaar) Kantoor of thuiswerk Bekijk de functieomschrijving
As a customer service representative, you are supporting and assisting your customers before, during, and after placing their orders to ensure their positive experience. Your focus is on resolving inquiries, building trust, and fostering long-term relationships by meeting or exceeding customer expectations.

Toegevoegd 28/08/2026

  • Growth opportunities
  • International company

Over onze klant

Our client is a global provider of biological products serving pharmaceutical, biotechnology, and CRO partners. It supplies high-quality biospecimens and cell-based solutions that accelerate drug discovery, preclinical development, and disease research.

Functie

  • Customer & Account Management: Act as the main point of contact for key accounts, ensuring accurate, timely, and high-quality communication with customers and suppliers while handling orders, inquiries, and after-sales support.
  • Cross-Departmental Support & Business Development: Plan, organise, and manage workload to support business development and assist all departments with reports, data, and resources to ensure smooth operations.
  • Compliance, Quality & Safety: Maintain adherence to company policies, SOPs, ISO standards, and health & safety regulations while protecting confidential information and promoting company standards.

Profiel

  • Ability to express fluently in English and mandarin/chinese
  • Attention to detail,
  • Excellent written and verbal communication skills,
  • Enthusiasm, energy and determination,
  • Strong organisational and problem-solving skills
  • Customer oriented mindset

Aanbod

  • Growth perspectives,
  • Flexibility,
  • Training / Onboarding,
  • International environment
Contact
Lucie Gonzalez
Referentienummer
JN-082026-7092294

Vacature samenvatting

Sector
Klantendienst
Sub Sector
Verkoopadministratie
Industrie
Healthcare / Pharmaceutical
Locatie
Stad Brussel
Contract Type
Tijdelijk dienstverband
Consultant naam
Lucie Gonzalez
Vacature referentie
JN-082026-7092294
Kantoor of thuiswerk
Kantoor of thuiswerk

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