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Freelance Business Process Lead

Walloon Brabant Temporary View Job Description
The Business Process Lead is the internal functional backbone of the programme. You will own functional requirements, author the product and process documentation that underpins sprint delivery, lead UAT, and drive the business change management required to embed new digital workflows across multiple markets and functions.

Added 28/04/2026

  • You are available asap ?
  • To work in a project of new e-commerce platform ?

About Our Client

Our client is rebuilding its B2B digital infrastructure from the ground up. This project will replace our legacy webstore with a modern Adobe Commerce platform, supported by a custom middleware layer and deep integrations with Sage ERP, Akeneo PIM, Salesforce CRM, and our warehouse management systems - across 8 European markets.

Job Description

- Author Product Descriptions and functional specifications for all programme deliverables, ensuring each sprint

output is documented, validated, and traceable to business requirements.

- Lead business process analysis across the full Order-to-Cash cycle: ordering, pricing, credit management,

catalogue, returns, invoicing, and discount management - for all 8 EU markets.

- Identify and document gaps between current ERP workflows and the target platform; collaborate with the ERP

team to define and agree system configuration requirements.

- Plan and lead User Acceptance Testing (UAT) for each sprint; act as the primary UAT sign-off authority in

collaboration with the Delivery Manager/Product Owner.

- Facilitate focused, decision-oriented workshops with business stakeholders across commercial, logistics, finance,

and customer service functions.

- Design and communicate business change requirements to operational teams in Belgium, Germany, France, Spain,

Italy, Poland, and Hungary ahead of each market go-live.

- Validate platform configuration against documented business requirements and maintain an up-to-date process

change log throughout the programme.

- Support the Delivery Manager/Product Owner with backlog refinement, ensuring user stories accurately reflect

process requirements and acceptance criteria are clearly defined.

The Successful Applicant

- Minimum 6 years in business process analysis, functional consultancy, or a senior BA role within a B2B distribution,

wholesale, or manufacturing environment.

- Strong understanding of Order-to-Cash processes and their translation into ERP and e-commerce platform

configuration; experience with Sage X3, SAP, or equivalent ERP systems is a strong advantage.

- Experience working on B2B e-commerce platform programmes - ideally Adobe Commerce / Magento 2 - with a

structured approach to requirements, UAT, and process change.

- Familiarity with PRINCE2 methodology, specifically Product Descriptions, stage gate outputs, and structured

requirements management.

- Excellent facilitation and stakeholder engagement skills: proven ability to run productive workshops, drive

decisions, and manage diverse cross-functional groups.

- Structured, detail-oriented mindset combined with clear written and verbal communication skills.

- Fluency in English required; German, French, or Dutch advantageous given the multi-market scope.

What's on Offer

Interesting project of one year.

Contact
Guillaume Peeters
Quote job ref
JN-042026-7004639

Job summary

Sector
Information Technology
Sub Sector
IT Business Analysis
Industry
FMCG (Fast Moving Consumer Goods)
Location
Walloon Brabant
Contract Type
Temporary
Consultant name
Guillaume Peeters
Job Reference
JN-042026-7004639

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.