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Freelance Business Process Lead

Waterloo Temporary €600 - €680 per day View Job Description
As the Freelance IT Business Process Lead, you will bridge the gap between Business and IT. You will analyze existing business processes, assess how they interact with the company's digital ecosystem, redesign future-state workflows, and ensure they are properly documented. You will work closely with business stakeholders, IT teams, and external partners to support digital transformation initiatives.

Added 17/07/2026

  • Lead the IT process transformation of a growing e-commerce business.
  • Shape scalable digital processes across the organization.

About Our Client

Our client is a fast-growing B2B organization investing heavily in the optimization of its digital landscape. As part of this transformation, they are looking for a Freelance IT Business Process Lead to analyze, redesign, and document key business processes, with a strong focus on e-commerce and IT systems.

Job Description

As a Freelance Business Process Lead your responsibilities are:

  • Analyze and map end-to-end business processes across multiple departments.
  • Assess the interaction between business processes and IT systems.
  • Redesign and optimize workflows to improve efficiency, scalability, and user experience.
  • Document business processes, functional flows, and system interactions.
  • Collaborate with business stakeholders to gather requirements and translate them into functional process designs.
  • Act as the interface between Business, IT, and external implementation partners.
  • Support digital transformation projects related to e-commerce platforms and business applications.
  • Ensure process governance, standardization, and adoption across the organization.
  • Identify opportunities for automation and continuous process improvement.

The Successful Applicant

A successful Freelance Business Process Lead should have:

  • Proven experience as an IT Business Process Lead, Functional Analyst, or Process Consultant.
  • Mandatory experience within a B2B e-commerce environment.
  • Hand-on experience with Shopify or Magento is a great advantage.
  • Strong understanding of business processes, system integrations, and digital workflows.
  • Experience documenting business processes, functional specifications, and user journeys.
  • Fluent in French and English.

What's on Offer

Our client offers :

  • Strategic freelance assignment at the heart of an IT transformation.
  • Collaborative environment with high visibility across the business.
  • Start date: ASAP.
  • Competitive daily rate.
Contact
Kristof Abikhalil
Quote job ref
JN-072026-7064256

Job summary

Sector
Information Technology
Sub Sector
Systems Engineer
Industry
Retail
Location
Waterloo
Contract Type
Temporary
Consultant name
Kristof Abikhalil
Job Reference
JN-072026-7064256

PageGroup is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.