IT Manager

IT Coordination & Project Support

• Assist in defining IT strategy aligned with business objectives.
• Coordinate IT projects and ensure timely delivery in collaboration with stakeholders.
• Support the deployment and functional validation of new IT solutions.
• Ensure proper maintenance of applications and systems, with external support when needed.

Governance & Compliance

• Implement IT governance processes to ensure system quality and compliance.
• Maintain IT policies and ensure adherence across the organization.
• Support regulatory compliance efforts (e.g., GDPR, cybersecurity standards).
• Participate in IT audits and follow up on recommendations.

User Support & Incident Management

• Supervise incident handling and support requests to ensure service continuity.
• Analyze support metrics and contribute to improvement plans.

Cybersecurity & Risk Awareness

• Support internal compliance projects.
• Help implement IT security measures and promote data protection practices.
• Raise awareness among staff on cybersecurity best practices.
• Contribute to business continuity and disaster recovery planning.

Business Needs & Process Improvement

• Collect and prioritize internal business needs.
• Assist in drafting RFPs and evaluating IT solutions.
• Identify opportunities for process optimization using existing tools and technologies.
• Support change management through training and documentation.

Performance & Cost Monitoring

• Monitor IT-related expenses and contribute to budget tracking.
• Help define KPIs to measure IT performance and cybersecurity effectiveness.
• Prepare reports for internal stakeholders.

Team & Vendor Coordination

• Coordinate with internal IT staff and external service providers.
• Ensure quality and consistency of IT deliverables.
• Represent IT in cross-functional projects and facilitate collaboration.