Save Job Back to Search Job Description Summary Similar Jobs Added 27/08/2026A high-performing and engaged team with clear ownership and priorities.Innovation backed by the strength and stability of a larger group.About Our ClientJoin a growing and innovative organization backed by a stable international group. As Business Operations Lead, you will take ownership of critical operational processes, ensuring payment and transaction services are delivered reliably, efficiently, and at scale.Job DescriptionLead and further develop the Business Operations function, driving operational excellence and scalability.Oversee payment operations, reconciliation processes, exception handling, and incident management.Ensure critical transactions are executed accurately, on time, and in line with operational controls.Define and optimize operational processes, KPIs, governance models, and reporting frameworks.Coordinate with business, IT, vendors, and external partners to deliver high-quality services and continuous improvements.Drive operational resilience, business continuity planning, and regulatory readiness, including DORA-related initiatives.Identify automation and process improvement opportunities to enhance efficiency and reduce operational risk.Act as the operational owner for key payment and transaction services, ensuring strong service delivery and stakeholder alignment.The Successful ApplicantExperienced operations leader with a background in payments, banking, fintech, payroll, cards, or other transaction-intensive environments.Strong knowledge of payment operations, reconciliation, incident management, and service delivery.Comfortable working in regulated environments with high volumes, strict deadlines, and critical business processes.Excellent stakeholder management, communication, and leadership skills.Proven ability to build scalable processes, improve operational maturity, and lead teams through change.What's on OfferA strategic leadership role with significant impact on business operations.The stability of an established international group combined with an innovative and entrepreneurial environment.The opportunity to drive operational transformation and shape future capabilities.A collaborative culture focused on continuous improvement and professional growth.ContactZoe HennicoQuote job refJN-082026-7091629Job summarySectorInformation TechnologySub SectorEnterprise ArchitectureIndustryBusiness ServicesLocationAntwerp cityContract TypePermanentConsultant nameZoe HennicoJob ReferenceJN-082026-7091629
