Young graduates Sales Administration

As a Junior Sales Administrator, your main responsibility varies from role to role, the main focus is customer-focused and administrative tasks. Depending on the business, business unit, and industry, you can specialize in a specific area, deepen your expertise, or combine different sales administration tasks to become a strong all-rounder.

Different functions within Sales Administration:

• Sales Support: Assists sales teams with day-to-day administrative tasks: preparing sales reports, tracking KPIs, providing insights.

• Sales Coordination: Coordinates activities between sales, customers, logistics, finance, and other internal teams.
• Sales Operations: Supports the efficiency of the sales organisation through reporting, processes, data management, and CRM administration.
• Customer Serivce Order to cash (order management): Handles customer orders from entry to delivery, ensuring accuracy and timely processing.
• Customer Care: Acts as a key point of contact for B2b or B2C customers, answering questions and resolving issues.
• CRM Administration: Maintains customer and sales data, updates records, and supports CRM processes and reporting.
• Quote & Contract Administration: Prepares quotations, manages contracts, and ensures pricing and terms are accurate.
• Pricing & Sales Administration: Supports pricing updates, discounts, promotions, and sales-related calculations.
• Inside Sales Representatives: Manage customer relationships remotely, identify sales opportunities, generate leads, & prepare quotations.
• Tender & Bid Administration: Supports the preparation and submission of tenders, bids, and commercial documentation.