Save Job Back to Search Job Description Summary Similar Jobs Added 08/09/2026A friendly, supportive, and collaborative working environmentDiverse role with autonomy and regular interaction with customers and colleaguesAbout Our ClientOur client is a well-established and growing international company active in the healthcare sector. They are looking for a customer-oriented and proactive Customer Care Representative to join their dynamic team.Job DescriptionIn this role, you will be the primary point of contact for customers, ensuring an excellent customer experience throughout the entire order and after-sales process. You will play a key role in maintaining customer satisfaction while working closely with internal teams in a collaborative and supportive environment.Your ResponsibilitiesAs a Customer Care Representative, you will:Handle incoming customer inquiries regarding orders, deliveries, product returns, and after-sales support.Coordinate and manage product returns from A to Z, including collection requests, product verification, credit processing, and warehouse follow-up.Support the organization and management of products used during events, workshops, and exhibitions.Ensure efficient follow-up of customer requests and maintain strong customer relationships.Coordinate after-sales service activities for products requiring repair, including shipment, follow-up, and return to customers.Work closely with colleagues across different departments to ensure smooth customer operations.The Successful ApplicantWe are looking for someone who:Is fluent in Dutch with a strong knowledge of French. English is considered a plus.Enjoys customer interaction and communicates professionally and confidently.Has strong organizational and time-management skills.Demonstrates a proactive mindset and enjoys working as part of a team.Is flexible, hands-on, and willing to support colleagues when needed.Has a good working knowledge of Microsoft Office (especially Word and Excel).Knowledge of Google Workspace (Gmail, Drive, Calendar) is an asset.Holds a valid category B driving license.What's on OfferWhat's in It for You?✨ Competitive salary package✨ Easy accessibility by both public transport and car✨ A friendly, supportive, and collaborative working environment✨ Stable company with long-term growth opportunities✨ Diverse role with autonomy and regular interaction with customers and colleaguesContactJessica ChacanaQuote job refJN-092026-7099286Job summarySectorCustomer ServiceSub SectorCustomer Service Officer – InboundIndustryHealthcare / PharmaceuticalLocationHalleContract TypeTemporaryConsultant nameJessica ChacanaJob ReferenceJN-092026-7099286
