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Customer Service DACH for the Medical Sector

Machelen Permanent Télétravail Voir la description du poste
The role of Customer Service DACH for the medical sector involves providing effective support and assistance to customers in the life science industry. This position focuses on the Order to Cash cycle and on ensuring smooth communication and resolving customer inquiries efficiently.

Mise à jour 18/09/2026

  • International actor in medical supplies.
  • Company with strong values, an international team, a good package.

À propos de notre client

Our client is an international company specialized in medical supplies and accessories.

Description du poste

As a Customer Service DACH for the medical sector your responsibilities are:

  • Manage customer inquiries and provide accurate information in a timely manner.
  • Process orders and ensure correct documentation for the medical sector.
  • Coordinate with internal teams to address and resolve customer issues effectively.
  • Monitor and follow up on deliveries to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions.
  • Support customers with product-related questions and technical assistance.
  • Identify opportunities for process improvements within customer service operations.
  • Ensure compliance with industry regulations and company policies.

Profil recherché

A successful Customer Service DACH for the medical sector should have:

  • Proficiency in German and English, both written and spoken.
  • Knowledge of customer service processes and tools.
  • Experience in SAP is a big plus
  • Strong organisational and problem-solving skills.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Customer-oriented mindset with excellent communication skills.

Conditions et Avantages

Our customer offers you:

  • A team of international colleagues
  • A challenging and varied role
  • A complete salary package
Contact
Julie Mackelbert
Indiquer la référence de l'offre
JN-092026-7107041

Résumé du poste

Secteur
Gestion de la Relation Clients
Sous-secteur
Agent service client - communication entrante
Industrie
Healthcare / Pharmaceutical
Où ?
Machelen
Type de contrat
Permanent
Nom du consultant
Julie Mackelbert
Référence de l´offre
JN-092026-7107041
Poste à pourvoir en :
Télétravail

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.