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Customer Success Expert GERMAN BRUSSELS

Brussels City Permanent Work from home View Job Description
Our client is looking for a passionate Customer Success Expert to deliver an exceptional customer experience and build long-lasting relationships with customers.As part of the Customer Success team, you will be responsible for supporting customers throughout their journey, resolving issues efficiently, and continuously improving internal processes to enhance customer satisfaction

Added 01/09/2026

  • Make a Real Impact
  • Grow Your Career in a Dynamic Environment

About Our Client

Our client is a fast-growing and innovative company operating in the urban mobility sector. With a strong focus on technology, design, and customer experience, they are redefining how people move around cities and are continuing to expand their presence across Europe.

Job Description

  • Develop a deep understanding of the company's products and services.
  • Support customers and help them get the most value from the solutions offered.
  • Act as the voice of the customer and share feedback internally.
  • Identify opportunities to improve customer success processes.
  • Troubleshoot issues and provide effective solutions.
  • Collaborate with internal teams to deliver a seamless customer experience.
  • Build strong customer relationships and ensure high levels of satisfaction

The Successful Applicant

  • Fluent in English, German,
  • Analytical mindset with excellent problem-solving abilities.
  • Customer-oriented, empathetic, and solution-driven.
  • Comfortable working in a fast-paced environment.
  • Team player with a proactive attitude and strong sense of ownership

What's on Offer

  • Gross annual salary of €36,000
  • €10 net meal allowance per working day.
  • €200 net allowance per month.
  • Comprehensive hospitalization insurance.
  • 30 days of annual leave.
  • Company mobility product provided for personal and professional use.
  • Laptop and all necessary work equipment.
Contact
Louise Alberty
Quote job ref
JN-092026-7094538

Job summary

Sector
Customer Service
Sub Sector
Sales support
Industry
Retail
Location
Brussels City
Contract Type
Permanent
Consultant name
Louise Alberty
Job Reference
JN-092026-7094538
Remote or office
Work from home

Michael Page is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.