Save Job Back to Search Job Description Summary Similar Jobs Added 23/06/2026English onlyInterim contract with the possibility of a permanent contract at the end.About Our ClientWe are looking for a proactive and customer-oriented IT Support Specialist to join our client's team in Brussels. You will play a key role in providing first- and second-line technical support to end users within a dynamic service-driven environment.This position requires excellent English communication skills, a strong service mindset, and the ability to thrive in a fast-paced, multicultural setting.Job DescriptionProvide first IT support to internal users (onsite and remote)Diagnose and resolve hardware, software, and network issuesManage and track incidents and service requests using a ticketing systemInstall, configure, and maintain IT equipment (laptops, desktops, mobile devices)Support Microsoft environments (Windows, Office 365, Teams, etc.)Escalate complex issues to higher-level support teams when requiredEnsure timely resolution of incidents within SLAsDeliver a high level of customer service and user satisfactionContribute to IT documentation and knowledge baseThe Successful ApplicantPrevious experience in IT support / Service Desk / Helpdesk - max 3 years of experienceStrong knowledge of Windows OS, Microsoft 365, and basic networkingExcellent communication skills in English (mandatory) - both written and spokenCustomer-focused attitude with strong interpersonal skillsProactive, solution-oriented, and able to work independentlyAbility to prioritize and handle multiple tasks efficientlyWhat's on OfferOpportunity to work in an international and dynamic environmentExposure to diverse IT systems and technologiesPotential for long - term collaborationContactZoe HennicoQuote job refJN-062026-7046265Job summarySectorInformation TechnologySub SectorIT SupportIndustryBusiness ServicesLocationBrussels CityContract TypePermanentConsultant nameZoe HennicoJob ReferenceJN-062026-7046265
