POS Analyst - Retail - Brussels

Brussels City Permanent View Job Description
My client is looking for a Business Consultant POS Systems to support and improve the technology behind 400+ Point-of-Sale terminals across 40 stores in Belgium and the Netherlands. This role is central to ensuring seamless store operations while contributing to major transformation projects in an evolving omnichannel retail environment.

Added 10/11/2026

  • Exposure to both physical retail and growing eCommerce activities.
  • Collaborative international team with colleagues in Europe.

About Our Client

My client is looking for a Business Consultant POS Systems to support and improve the technology behind 400+ Point-of-Sale terminals across 40 stores in Belgium and the Netherlands. This role is central to ensuring seamless store operations while contributing to major transformation projects in an evolving omnichannel retail environment.

Job Description

As part of a close-knit international team, you will act as the link between business stakeholders, IT teams and external vendors. You will ensure the stability and evolution of the POS landscape while helping prepare the organisation for future challenges, including the replacement of its current POS platform.

  • Ensure the availability and performance of POS systems across all stores.
  • Manage incidents and provide second and third-line support.
  • Gather business requirements and translate them into practical solutions.
  • Coordinate with software vendors and implementation partners.
  • Support the rollout of new functionalities such as self-checkout, self-scan and advanced pricing and promotional features.
  • Contribute to projects focused on modernising store operations and enhancing the customer experience.
  • Work closely with SAP teams to ensure seamless integration between retail systems.
  • Support omnichannel initiatives and the growing importance of eCommerce within the organisation.
  • Play an active role in the future replacement of the current POS solution.

The Successful Applicant

You understand retail operations and enjoy working in a business-facing IT role where you can combine analysis, process improvement and technology. You may come from a background such as: Business Analyst, Functional Analyst, Application Manager, Retail System Specialist, POS Consultant, Store Operation IT Specialist.

  • Dutch is mandatory, Professional level of English, French is a strong plus.
  • Experience in a retail environment.
  • Understanding of store operations and retail business processes.
  • Experience with POS systems is highly desirable.
  • Ability to translate business needs into effective IT solutions.
  • Experience working with vendors and multiple stakeholders.
  • SAP knowledge is considered an advantage.

What's on Offer

  • Exposure to both physical retail and growing eCommerce activities.
  • Collaborative international team with colleagues in Europe.
Contact
Zoe Hennico
Quote job ref
JN-112026-7139011

Job summary

Sector
Information Technology
Sub Sector
IT Business Analysis
Industry
Retail
Location
Brussels City
Contract Type
Permanent
Consultant name
Zoe Hennico
Job Reference
JN-112026-7139011

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